Commercial Insurance Advisor (Hybrid)

Horan Companies, Inc.
63 East Genesee Street, Baldwinsville, NY 13027 (training location)
$45.67 – $50.48 an hour (approximately $95,000–$105,000 annually based on a full-time schedule) plus quarterly bonus opportunities — Permanent, Full-time

Full Job Description

Position Overview

Hybrid, licensed commercial insurance role managing an established portfolio of business clients — this is a stable, hourly position, not a commission-only sales role, and no cold prospecting is required.

We're a growing, people-first independent insurance agency seeking an experienced Commercial Insurance Advisor who can manage a book of business with minimal supervision and bring thoughtful coverage recommendations to business owners across Central New York.

You'll work alongside a collaborative commercial team supporting small-to-mid-sized businesses, including contractors, restaurants, manufacturers, municipalities, retail businesses, professional offices, non-profits, salons, and many other local businesses.

You'll work with respected carriers including Erie Insurance, The Hartford, Dryden Mutual, OCMIC, and Progressive, along with numerous additional regional, national, and specialty markets to help find coverage for each client's requirements.

Schedule & Work Location

Training: 6 – 8 weeks onsite in Baldwinsville, 5 days per week with structured support

After training, choose your in-office days from Baldwinsville, Fulton, or Oswego

Hybrid schedule — typically 3 days in-office, 2 work-from-home days per week

Full-time, Monday – Friday

No nights, no weekends

Your Day-to-Day Responsibilities

This role covers three core areas — managing an existing book of business, marketing and negotiating coverage, and staying organized while doing both.

Portfolio Management

Manage a portfolio of commercial clients
Review renewals and recommend coverage improvements
Assist clients with endorsements, certificates of insurance, billing questions, and claims guidance
Identify opportunities to strengthen existing client relationships through additional coverage recommendations

Marketing & Underwriting

Market accounts to insurance carriers
Prepare proposals and explain coverage recommendations
Complete ACORD applications and supplemental underwriting forms
Work directly with underwriters to negotiate coverage and pricing
Recognize when an Excess & Surplus (E&S) market may be an appropriate solution for a particular risk

Systems & Documentation

Maintain organized and accurate documentation within HawkSoft
Work collaboratively with teammates to deliver a consistently strong client experience

What We're Looking For — and What You'll Earn

Here's what you'll need to bring to this role and exactly what Horan puts on the table in return.

What You Bring

Active New York State Property & Casualty License
At least 5 years of commercial insurance experience (or a minimum of 3 years in commercial lines following a strong personal lines background)
Experience marketing commercial accounts
Experience completing ACORD applications and supplemental carrier forms
Familiarity with Excess & Surplus (E&S) placements
Strong written and verbal communication skills
Excellent organizational and time management skills
Proficiency with Microsoft Outlook, Word, and Teams
Preferred: experience using the HawkSoft Agency Management System
Preferred: professional insurance designations such as CISR, CIC, CRM, CPCU, or similar
A college degree is not required

Compensation & Benefits

Base Pay: $45.67 – $50.48 per hour (based on experience)
Quarterly bonus opportunities
Health, dental & vision insurance
401(k) with employer match
10 days PTO
Up to 5 additional paid sick days
Paid federal holidays
Birthday off
Paid parental leave
Company-paid life insurance
Short-term disability insurance
Paid continuing education, with support for advanced insurance designations

Is This Role the Right Move for You?

Before you apply, here's an honest look at who tends to thrive in this position, who might be better suited elsewhere, and what makes Horan a place where commercial insurance professionals tend to stay.

This Role Is a Great Fit If You

Enjoy building long-term relationships with business owners
Already have meaningful commercial insurance experience and can manage accounts with minimal supervision
Are comfortable reviewing policies, identifying coverage gaps, and making thoughtful recommendations
Have experience completing ACORD applications accurately and efficiently
Are familiar with the Excess & Surplus (E&S) marketplace
Enjoy marketing accounts and collaborating with underwriters to find solutions
Can balance multiple renewals, submissions, service requests, and deadlines without sacrificing quality
Appreciate established processes while exercising good judgment
Value flexibility and can manage your workload independently
Enjoy solving problems rather than simply processing transactions

This Role Is NOT a Fit If You

Are looking to learn commercial insurance from the ground up
Prefer working exclusively in personal lines
Dislike detailed documentation or completing applications
Find managing multiple deadlines overwhelming
Prefer highly repetitive work where every account is essentially the same
Avoid conversations where you need to explain or recommend coverage
Need frequent supervision to stay organized and productive
Are looking for a high-pressure producer role built around cold prospecting and commission

Why You’ll Like Working Here

A growing Commercial Lines department with an established client base
Warm inbound and referral opportunities
Strong relationships with a broad network of insurance carriers
An experienced and collaborative team
Modern systems and clearly defined workflows
Leadership that understands insurance
A stable company focused on long-term success for clients and employees

Ready to Apply?

If you're a licensed commercial insurance professional who enjoys managing an established book of business and guiding business owners toward coverage that fits their operations — and you're ready to build a long-term career with a growing agency — we'd love to hear from you.

At Horan, our Core Values guide how we work with clients and with each other.

Apply today and help deliver insurance the way it should feel: clear, confident, and solution-focused.

Note: This page features an overview of the role and not an exhaustive list of responsibilities and requirements.

Purple Client Experience:

Remarkable and memorable positive encounters

Phenomenally High Standards:

Expecting extraordinary quality

Ahead of the Curve:

Embracing change and evolving trends

Understanding Value of Reputation:

Being mindful of words and actions

Playing Well in the Sandbox:

Teamwork is key

Empathy Before Action:

Compassion in every response