Licensed Personal Lines Insurance Sales Advisor (Hybrid)

Horan Companies, Inc., Baldwinsville Office
63 East Genesee Street, Baldwinsville, NY 13027
$32 – $35 an hour — Permanent, Full-time

Full Job Description

Position Overview

Hybrid, licensed personal lines sales role focused on inbound opportunities, consultative conversations, and closing — no cold calling.

We’re a growing, people-first independent insurance agency seeking a Licensed Property & Casualty professional who thrives in consultative sales conversations and can confidently guide clients through coverage decisions.

This is a production-focused role built around inbound opportunities and referral flow, ideal for someone who enjoys evaluating options, making recommendations, and helping clients move confidently toward a clear decision.

This role is best suited for someone who enjoys sales conversations and closing business, rather than primarily handling ongoing service requests.

Schedule & Work Location

Hybrid role after training

2 – 3 days in-office (Baldwinsville, NY)

2 – 3 work-from-home days per week

Training: 6 – 8 weeks onsite, 5 days per week with structured support

Full-time, Monday – Friday

No nights, no weekends

Your Day-to-Day Responsibilities

This role covers three core areas — bringing in new business, keeping existing clients well-served, and staying organized while doing both.

New Business Sales

Respond to inbound leads and referral opportunities
Conduct coverage reviews and needs assessments
Quote and compare options across multiple carriers
Present coverage recommendations clearly and confidently
Guide clients toward a decision and close business
Follow up consistently to move opportunities forward

Retention & Coverage Reviews

Review policies when appropriate to ensure coverage remains aligned
Reposition coverage when rates change or policies need adjustment
Address objections calmly and professionally
Keep conversations focused on solutions and next steps

Systems & Documentation

Maintain accurate documentation in HawkSoft (AMS) and HubSpot (CRM)
Follow established sales workflows and processes
Keep pipeline activity organized and current
Ensure clean handoffs when needed

What We're Looking For — and What You'll Earn

Here's what you'll need to bring to this role and exactly what Horan puts on the table in return.

What You Bring

Active New York Property & Casualty license (personal lines required)
Minimum 4 years of personal lines insurance sales experience; small commercial exposure is a plus
Strong personal lines experience; small commercial exposure is a plus
Ability to quote, explain coverage, and confidently ask for the business
Comfort making recommendations and handling objections or pushback
Ability to make decisions without perfect information
Clear, professional communication style across phone, email, and video
Strong follow-through, organization, and a team-first mindset
Comfort using agency systems, CRM platforms, and MS Office
Quiet home workspace and reliable high-speed internet for remote days

Compensation & Benefits

Base Pay: $32 – $35 per hour (based on experience)
Performance-based bonus opportunities
Quarterly production incentives
Paid birthday off + PTO
Paid 30-minute lunch
Health, dental & vision insurance
401(k) with company match
Parental leave
12 paid federal holidays (13 including your birthday)

Is This Role the Right Move for You?

Before you apply, here's an honest look at who tends to thrive in this position, who might be better suited elsewhere, and what makes Horan a place where sales professionals tend to stay.

This Role Is a Great Fit If You

Enjoy guiding people toward clear decisions
Are comfortable working in a goal-oriented environment
Stay composed when conversations get challenging
Can balance accuracy with forward momentum
Prefer closing business over servicing accounts
Take ownership of results
Are energized by helping clients move forward

This Role Is NOT a Fit If You

Prefer roles focused exclusively on servicing existing accounts
Prefer highly structured, task-based administrative work
Avoid asking for commitment or closing conversations
Need extended time before making recommendations
Feel uncomfortable navigating objections
Prefer roles where success is measured only by task completion rather than business results

Why You’ll Like Working Here

Clear role separation between sales and service
Inbound opportunity flow (no cold calling)
Defined expectations and structured onboarding
Professional, steady environment — not a pressure-driven culture
Leadership support without micromanagement
A team that values clarity, ownership, and long-term client relationships

Ready to Apply?

If you’re a licensed insurance professional who enjoys consultative conversations and guiding clients toward confident coverage decisions — and you’re ready to grow in a structured, professional sales environment — we’d love to hear from you.

At Horan, our Core Values guide how we work with clients and with each other.

Apply today and help deliver insurance the way it should feel: clear, confident, and solution-focused.

Note: This page features an overview of the role and not an exhaustive list of responsibilities and requirements.

Purple Client Experience:

Remarkable and memorable positive encounters

Phenomenally High Standards:

Expecting extraordinary quality

Ahead of the Curve:

Embracing change and evolving trends

Understanding Value of Reputation:

Being mindful of words and actions

Playing Well in the Sandbox:

Teamwork is key

Empathy Before Action:

Compassion in every response