Skip to main content
Open Search
Get a Quote
Search for topics or resources
Enter your search below and hit enter or click the search icon.
Close Search

Meet Your Dedicated Horan Team

Insurance agents who are here to serve you.

New Policy Liaison

Meet Lesley Holzapfel

Lesley Holzapfel

lesley.holzapfel@horaninsured.com
315-635-2095 (Phone/Text)
315-303-4318 (Fax)

Working with our licensed agency to help service your insurance needs.

 Lesley has been a licensed insurance agent since 2023 and joined our team in May 2025.

Get a Quote
Image ALT Tag

What Lesley Brings to the Team

Lesley's path to property and casualty insurance began with years as a stay-at-home mom, followed by customer service roles including call center work and processing insurance claims in the healthcare sector.

This background has shaped her empathetic approach to client interactions, particularly her ability to remain calm and compassionate in challenging situations. Her transition from health insurance to property and casualty in 2022 reflects her commitment to helping clients explore their insurance options.
Image ALT Tag

How Lesley Will Assist You

She communicates coverage information using clear, accessible language, never assuming prior knowledge of insurance terminology. When clients have questions she cannot immediately answer, Lesley researches the information and follows up with complete responses.

Her approach focuses on exploring various options that may help clients work within their budget while addressing their coverage considerations.
Image ALT Tag

Life Outside the Office

When not in the office, Lesley enjoys family life as a mom to three boys and one wiener dog, and as a wife to Nick for 7 years.

Much of her time is spent supporting her children at their various activities—hockey, soccer, and t-ball. She enjoys exploring new places, trying good food, and spending time at the beach when weather permits.

Lesley appreciates a wide variety of music genres and has attended concerts featuring diverse artists including Garth Brooks, Justin Timberlake, and Pitbull. She values time with her girlfriends, particularly when it involves margaritas, though she modestly describes her life as "fairly boring."

Lesley is voted most likely to have technical issues.