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Someone Hit My Vehicle: Do I Call Their Insurance or Mine?

November 20th, 2024

3 min read

By Daniel J. Middleton

Someone hit my vehicle - do I call their insurance or mine

You're driving through downtown Syracuse when suddenly—crunch! Another driver rear-ends your car at a stoplight. As the shock wears off, anxiety sets in. Who do you call? Their insurance or yours? This decision can feel overwhelming, especially when you're already stressed from the accident.

Many Central New York drivers worry about making the wrong choice after an accident. You might fear complicating your claim, delaying your car repairs, or even seeing your insurance rates increase unfairly. These concerns are valid, but you don't have to navigate this complex situation alone.

At the Horan insurance agency, we understand these challenges. We're an independent agency working with multiple carriers, giving us unique insights into how different insurance companies handle claims. This experience allows us to provide you with insights to guide your next steps.

In this article, we'll break down the pros and cons of filing with your insurance versus the other driver's. We'll explore key factors to consider, potential pitfalls to avoid, and how the claims process works.

Your Insurance Claim Options After a Car AccidentWeighing Your Choices: The Other Driver's Insurance vs. Your Own

When you're not at fault in an accident, you have two main options for filing a claim:

  1. File with the other driver's insurance company
  2. File with your own insurance company

Let's examine both paths:

Contacting the Other Driver's Insurance: Potential Benefits and Challenges

If you have a police report and the other driver's information, this is often a straightforward approach. Here's why:

  • No deductible payment: You won't have to pay your deductible since the at-fault vehicle’s policy is paying.
  • No impact on your record: The claim won't appear on your loss history report.
  • Freedom of repair choice: In New York, you can choose where to repair your vehicle.

However, this approach isn't without its challenges:

  • Limited support: You'll be dealing directly with the other insurance company, without your agency's ability to assist on your behalf.
  • Potential delays: The other insurance company might take longer to process your claim.

Filing Through Your Own Insurance: Pros and Cons to Consider

While it might seem counterintuitive to involve your insurance when you're not at fault, there are situations where this could be beneficial:

  • Smoother process: Your insurance company will handle the claim and seek reimbursement from the other driver's insurance through subrogation.
  • Agency support: If Horan is your insurance agency, we can assist you if issues arise during the claims process.

But consider these factors:

  • Upfront deductible: You'll need to pay your deductible initially, though it may be reimbursed later.
  • Claim on your record: Even as a not-at-fault claim, it will appear on your insurance history.
  • Potential rate impact: While less likely for not-at-fault claims, there's a small chance your rates could be affected.

Understanding the Claims Process and Subrogation

When you file through your own insurance, they'll pay for your losses minus your deductible. Then, through a process called subrogation, your insurance company will attempt to recoup the funds from the other driver's insurance.

Here's how subrogation works:

  1. Your insurance pays for your damages, minus your deductible.
  2. They then contact the other driver's insurance to recover the money they paid out.
  3. If successful, your insurance company first recoups their expenses.
  4. Any remaining money goes towards reimbursing your deductible.

It's important to note that subrogation isn't always 100% successful. If there's any question about fault or negligence, you might not receive your full deductible back.

Key Considerations When Deciding Which Insurance to Contact

When deciding which insurance to call, think about:

  1. Accident severity: For minor incidents, dealing directly with the other insurance might be simpler.
  2. Fault clarity: If fault is obvious and documented, going through the other insurance is often straightforward.
  3. Your deductible amount: If you have a high deductible, you might prefer to avoid paying it upfront.
  4. Need for support: If you want your agency's assistance throughout the process, using your own insurance could be beneficial.
  5. Time and effort: Consider whether you have the time and energy to manage the claim process with another insurance company.

How the Horan Insurance Agency Can Help With Your Claim

At the Horan insurance agency, we understand the nuances of Central New York's insurance landscape. We're here to help you navigate these decisions, whether you're dealing with a minor scrape in Liverpool or a more significant collision on I-81.

Our role goes beyond just offering policies. For our clients, we're here to assist, ready to step in and communicate with insurance companies on your behalf. If you choose to file through your own insurance, we can help ensure the process goes smoothly and your interests are considered.

Take Control of Your Claim: Make an Informed Decision for Your Situation

Dealing with the aftermath of an accident is never easy, but understanding your options can help you feel more in control. The choice of which insurance to call after an accident depends on your specific situation, and there's no universal answer.

Each accident is unique, and what works best in one scenario might not be ideal in another. By considering the potential advantages and drawbacks of each approach, you may be better equipped to evaluate options that suit your specific situation.

At the Horan insurance agency, we're committed to providing you with the knowledge and support you need to navigate this choice confidently. We've covered the key considerations, but insurance claims can be complex. That's why we're here to help you every step of the way.

Click the Get a Quote button below to connect with our team.

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Daniel J. Middleton

Daniel is an accomplished content creator. He has been working in publishing for almost two decades. Horan Companies hired Daniel as its content manager in November 2022. The agency entrusted its messaging to him. Since then, Daniel has written insurance articles, service pages, PDF guides, and more. All in an effort to educate CNY readers. He's helping them understand the world of insurance so they can make informed decisions.