Best Homeowners Insurance in Central New York: 5 Carriers to Consider in 2024

If you own a home in Central New York, you know how important it is to protect it from the risks and uncertainties of life. 

You want to feel safe and secure in your own space without worrying about the costs and consequences of unexpected events. You also want to get the best value for your money without compromising on the quality and coverage of your home insurance policy.

But finding the right home insurance provider can be a daunting task. There are so many options and factors to consider, such as 

1. price, 
2. coverage, 
3. service, 
4. claims, 
5. discounts, and more. 

How do you know which one is the best fit for your situation and preferences? How do you avoid the common mistakes and pitfalls that can cost you time and money?

That’s where we come in. We are Horan, a local independent insurance agency serving Central New York since 2009. We are experts in home insurance, and we have the experience and knowledge to help you find the best policy for your home. 

In this article, we will review some of the best home insurance carriers for Central New York based on our professional insights. We will highlight their strengths and weaknesses, their coverages and endorsements, their discounts, and their customer reviews and ratings.

So, if you are ready to find the best home insurance carrier for your home in Central New York, read on.

The Five Best Home Insurance Carriers in Central New York

What makes a home insurance company the best? There are many factors to consider, such as price, coverage, claims, satisfaction, and deductible options. You also want to look at the flexibility and variety of endorsements that the carrier offers. 

Endorsements are optional coverages that you can add to your policy for extra protection. Some carriers may have more endorsements than others, which can help you customize your policy to fit your needs.

Below, we will review five of the best home insurance companies in Central New York based on our research and analysis. These are:

• Erie Insurance
• Sterling Insurance
• Main Street America
• Farmers Insurance
• Liberty Mutual

Let’s take a closer look at each of these carriers and see what they have to offer.

Erie Insurance

The Value of Independent Insurance Agents

Erie Insurance is one of the best home insurance companies in New York because of its commitment to the independent agent. Erie also values the local connection between you and your agent. 

They prefer that you contact your agent first for any service or support needs rather than their call center. This way, you can get more personalized and professional advice, especially when it comes to home insurance claims. 

Sometimes, you may not need to file a claim at all because the damage is minimal or not covered by your policy. If you call a call center, they will just process your claim without checking the policy language or your situation. This can waste your time and negatively affect your claim history. 

Working with your agent can help you avoid these problems and get the best service possible.

Comprehensive Policy Endorsements

Erie also offers guaranteed replacement cost coverage, which means they will pay the full cost of rebuilding your home after a covered loss, regardless of depreciation or inflation. 

This is a great benefit that can save you a lot of money and hassle in case of a disaster. Erie also gives you the option to add various endorsements to your policy, such as ordinance or law coverage. This pays for the extra costs of complying with building codes or regulations when repairing or replacing your home. 

Their water and sewer backup endorsement covers the damage caused by water or sewage backing up into your home. 

These endorsements can help you customize your policy to suit your unique situation and protect your home better.

Another advantage of Erie is that they do not have an age limit for underground service line coverage. This means that they will cover the cost of repairing or replacing the pipes or wires that connect your home to the public system, regardless of how old they are. 

Some other carriers may deny this coverage if your home was built before a certain year, which defeats the purpose of having it in the first place. Underground service line coverage can be very useful for older homes that may have outdated or damaged pipes or wires.

Minor Drawback

One thing to be aware of with Erie is that their home insurance rates can be higher if you don’t bundle them with auto insurance. This is a common practice among many carriers, as they offer discounts for having multiple policies with them. 

However, this may not be an option for everyone, depending on your auto insurance needs and preferences. That’s why you may want to consider Sterling Insurance, another carrier we will review next.

Erie Ranks Highest in J.D. Power’s Homeowners and Renters Insurance Segments

According to the J.D. Power 2023 U.S. Home Insurance Study, Erie Insurance ranks highest in both homeowners and renters insurance segments for customer satisfaction. The study measures customer satisfaction based on five factors: 

1. policy offerings, 
2. price, 
3. billing process and policy information, 
4. interaction, and 
5. claims. 

Erie Insurance scores 856 out of 1,000 points in the homeowners segment and 881 out of 1,000 points in the renters segment, well above the industry averages. Learn more about why Erie leads in renters insurance by reading our review.

If you’re looking for a reliable and customer-friendly home insurance provider, you may want to consider Erie Insurance.

Sterling Insurance

Competitive Home Rate without Bundling

Sterling Insurance is a great option for those who want to save money by not bundling their home and auto insurance. Sterling offers competitive home insurance rates without requiring you to have auto insurance with them. This gives you the freedom to choose the best auto insurance carrier for you based on your situation and budget.

Sterling is a New York-based insurance company that has been in business since 1895 and is rated “A” (Excellent) by AM Best. They have a local network of adjusters and agents who can help you with your claims and service requirements. They also have a wide range of endorsement opportunities, which can help you enhance your coverage and protection.

Unique Exclusion Option for Outbuildings

Another perk of Sterling is that they let you exclude any outbuildings or structures from your policy that you don’t want to insure. This can save you money and hassle, as you don’t have to maintain or repair them to meet the standards of other carriers. 

Some other carriers may refuse to insure your main house if your outbuildings are in poor condition, even if your main house is brand new and rebuilt from scratch. Sterling gives you the option to choose what you want to cover and what you want to leave out.

Home Outside City Limits Receive Better Rates

Sterling also has better rates for homes that are located outside of the city limits. If you live in a suburban or rural area, you may get a lower premium than if you live in a city like Syracuse. Sterling may not be as competitive for city homes, as they may face higher risks and costs.

Flexible Deductible Options

Sterling offers flexible deductible options for your home insurance policy. A deductible is the amount of money you have to pay out of pocket before your insurance kicks in. The higher your deductible, the lower your premium, and vice versa. 

Sterling lets you choose a deductible that suits your budget and risk tolerance, from as low as $250 to as high as $25,000. Erie, on the other hand, only offers deductibles starting from $500 and up. This means that Sterling gives you more control over how much you want to pay for your home insurance.

Main Street America

Main Street America Insurance is another carrier that offers home insurance in New York. The company operates under the name of National Grange Mutual Insurance Company, or simply Grange. Main Street America is owned by American Family Insurance, one of the largest insurance groups in the country.

Flexible Endorsements Options

Main Street America has flexible endorsement options for your home insurance policy, such as 

1. loss of use, 
2. valuables coverage, 
3. personal injury liability and more. 

They also offer a home business property endorsement, which can cover your home business equipment. This can be useful for those who work from home or run a small business from their property.

More Competitive Rates for Newer Properties

Main Street America is more competitive for new properties, as they offer discounts for newly built or renovated homes. They may not be as favorable for older homes or homes with certain features, such as wood-burning stoves or trampolines. These can increase the risk of fire or injury. 

For those situations, consider Sterling Insurance, which we discussed earlier. Sterling is more lenient and accommodating for homes with these features without requiring you to go through a lot of hassle or pay a lot of extra premium.

Farmers Insurance

Farmers Insurance Group is another well-known and trusted insurance company that offers home insurance in New York. The company has been in business since 1928 and has more than 48,000 agents and employees across the country.

Flexible Endorsements Options

Farmers has a good claim service and offers a variety of coverages and endorsements for your home, such as guaranteed replacement cost, scheduled personal articles (or valuables coverage), sewer and drain water damage, and more. 

Farmers Smart Plan Home

Farmers offers a customizable home insurance policy called Smart Plan Home. This policy allows you to choose from three tiers of coverage: 

1. Standard, 
2. Enhanced, and 
3. Premier. 

Each tier has different limits, deductibles, and features, such as guaranteed replacement cost, claim forgiveness, and eco-rebuild. You can also add optional coverages, such as service line and specialty home, to tailor your policy to your specific situation and preferences.

Eco-Rebuild

Eco-rebuild is an optional endorsement you can add to your home insurance policy. It provides up to $25,000 toward your green replacement costs after a covered loss. 

This means that you can rebuild or repair your home using eco-friendly materials and methods, such as energy-efficient appliances, solar panels, recycled materials, and more. This can help you reduce your environmental impact and save money on your energy bills.

Farmers Customer Reviews 

As with nearly all carriers, Farmers has mixed customer reviews from various sources. According to the 2023 J.D. Power U.S. Home Insurance Study, Farmers was below average, ranking 15th overall in home insurance satisfaction among insurance providers. It came in above average for property claims satisfaction, ranking 7th overall. 

The property claims portion of the study measures customer satisfaction based on six factors: 

1. claim service, 
2. estimation process, 
3. repair process, 
4. settlement, 
5. first notice of loss, and 
6. claim communication. 

Farmers scored above the industry average in all factors except claim communication.

Liberty Mutual

Liberty Mutual Insurance is another large and reputable insurance company that offers home insurance in New York. The company was founded in 1912 and has a worldwide presence, serving customers in 29 countries.

Flexible Endorsement Options

Liberty Mutual offers a range of coverages and endorsements for your home, such as inflation protection, water backup and sump pump overflow, personal property replacement cost, and more. They also offer discounts for bundling your home and auto insurance, having a new or renovated home, being claims-free, and more.

New Agency Network

One thing to note about Liberty Mutual is that they have shifted away from local offices to focus on an independent agency network. The company moved its 2,200 exclusive agents to a new digital agency called Comparion. 

Comparion offers auto, home, and small commercial insurance options from Liberty Mutual and more than 50 other carriers. This means you may not have a dedicated agent to work with but rather a pool of agents who can help you with service and support.

Financial Strength and Stability 

Liberty Mutual is one of the largest and most financially stable insurance companies in the world. The company rose to over $48 billion in revenue and $156 billion in assets in 2021. 

It has an “A” (Excellent) rating from AM Best, which indicates its strong ability to meet its financial obligations and pay claims. 

Liberty Mutual also has a long history of serving customers and communities, with over 100 years of experience and innovation in the insurance industry.

Easy and Convenient Service 

Liberty Mutual makes it easy and convenient for you to 

1. get a quote, 
2. buy a policy, 
3. manage your account, and 
4. file a claim.

You can access their services online, by phone, by mobile app, or through a Comparion agent. Liberty Mutual also offers 24/7 claims support with a network of preferred contractors that can help you restore your home quickly and efficiently. 

You Don’t Have to Find the Best Homeowners Insurance or Choose the Best CNY Carrier on Your Own

We know how important it is to protect your home and your family from the unexpected. That’s why we want to help you find the best policy for your lifestyle and budget.

As you can see, there are many factors to consider when choosing a home insurance provider. Each carrier has its own strengths and weaknesses, and you need to weigh them carefully before making a decision. 

You also need to avoid making mistakes that can leave you without adequate coverage and pile on frustration.

That’s where Horan can help you. We work with some of the best home insurance carriers in the state, and we can compare and customize their offerings to suit your specific situation.

If you follow our advice and choose the best home insurance carrier for your home, you will enjoy the benefits of having a reliable, affordable, and customer-friendly policy. You will also save money on your premium by taking advantage of various discounts and options.

However, if you overlook our advice and choose the wrong home insurance carrier for your home, you may face the risk of having a poor, expensive, and frustrating policy. You may not have enough coverage or protection for your home and your family. 

You may pay more than you need to for your premium. You may have a hard time filing a claim or getting a fair settlement. You may regret your decision and wish you had chosen differently.

So, let us help you find the best insurance carrier for your home in Central New York. We’re here to answer your questions, provide you with a quote, and help you with your policy. 

Click the Get a Quote button below to get started. A friendly and knowledgeable Horan agent will contact you to discuss your policy options.